Backed by the Government of Rajasthan’s Seed & Pre-Seed program

Customer Support, that feels
In-House, Not Outsourced

We help you build high-performing teams with global, vetted talent in cost-effective regions. Schedule a call to reduce hiring costs up to 70%.

Unique Advantages

SAAS-Focused Agents

Your support isn’t handled by generic BPO reps.
Our team specializes in SaaS issues: billing, onboarding, API errors, login issues, product bugs, integrations, etc.

AI + Knowledge Base Included

No add-ons, no upsells. Your plan includes a fully built knowledge base, an AI bot that resolves up to 60% of tickets, and continuous content updates as features change.

Go Live in 72 Hours

Competitors take weeks to onboard. We get your full support system live in 3 days.

24/7 Global Coverage

US & AU timezones with shift-based staffing. Lightning fast responses (under 1–2 minutes for chat).

We ship Fast

Always improving, adding features and functionality.
We Study Your Product
We understand your workflows, user behavior, FAQs, and product videos.
We Build Your Knowledge Base (FREE)
AI-assisted + Manual review
Clear, concise articles for your users and internal team.
AI Chatbot Setup
We deploy your AI bot on Intercom, Zendesk, Crisp, or your preferred tools. It resolves repetitive queries instantly.
Dedicated Human Agents
We assign trained SaaS support agents to manage:
• Chat
• Email
• Tickets
• Billing inquiries
Performance Optimization
• Weekly improvements
• AI model tuning
• KB updates
• Ticket volume reduction

Services we provide

24/7 Multichannel Support

Chat, email, ticketing systems, social media all handled by a dedicated team.

Smart AI Deflection

Automate up to 60% of repetitive queries using:

• AI responses
• Dynamic KB linking
• Auto-suggestions

Knowledge Base Creation

Professional documentation that reduces future ticket load.

SLA-Driven Support

• First response: < 2 minutes
• Resolution times tailored to your product
• Escalation workflow included

Tools Integration

We support:

Intercom · Zendesk · Freshdesk · Gorgias · Front · Crisp · HubSpot · Zoho

Tech-Savvy SaaS Agents

We Understand:

• API errors
• Integrations
• Subscription cycles (Stripe, Paddle, Chargebee)
• Onboarding flows
• Bug triage

Pricing

Starter

$1,500
/ month
billed yearly

Best for early-stage SaaS

  • Shared team (12/7 support)
  • Up to 500 tickets
  • AI bot + KnowledgeBase included
Let's Talk

Growth

$2,500
/ month
billed yearly

Ideal for scaling SaaS

  • 24/7 support
  • 1 dedicated agent + shared night shift
  • Up to 1,500 tickets
  • Weekly Reporting
Let's Talk

Scale

$3,500-$4,500​
/ month
billed yearly

Best for fast growing startups

  • 2 full-time agents
  • 24/7 coverage
  • Up to 3000 tickets
  • Full onboarding + billing + technical support
Let's Talk

FAQs

Your full setup goes live in 72 hours, including AI bot + docs.
Yes — our agents are trained to handle API issues, onboarding, integrations, and debugging basics.
Intercom, Zendesk, Freshdesk, Gorgias, Crisp, HubSpot, and more.
Yes — complete KB creation and ongoing updates are 100% included.
US, Australia, UK, Europe, and global SaaS companies.